Kristen Young of Merge Mortgage: The Calgary Mortgage Broker I Recommend to Buyers

by Ben Sweet

TL;DR
  • Who: Kristen Young, a licensed mortgage broker and Partner/Mortgage Professional at Merge Mortgage Group in Calgary, with 15 years in the mortgage industry.
  • The proof: her Google listing shows 4.9 stars from 116 reviews (read November 8, 2026). 113 of those 116 are five stars, and 92 of the five-star reviews mention Kristen by name.
  • What she does: pre-approvals, purchases, refinances and renewals, first-time buyers, self-employed and relocation mortgages, and more, working with many lenders instead of one bank.
  • Why I recommend her: clients keep describing the same things: she explains every step, answers questions day or night, and gets deals closed on tight timelines.
  • Reach her: (403) 589-4708 · kristen@mergemortgage.ca · kristenyoungmortgages.ca
Kristen Young, mortgage broker with Merge Mortgage Group in Calgary
Kristen Young, Merge Mortgage Group. Photo: Merge Mortgage Group

If you're searching for the best mortgage broker in Calgary, Kristen Young of Merge Mortgage is the name I give buyers. I'm Ben Sweet, a Calgary realtor. Almost every buyer I work with needs a mortgage, and the person who sets it up shapes the whole purchase: how much you can spend, how strong your offer looks, and how calm possession day feels.

Kristen has spent 15 years in the mortgage industry. She works out of southeast Calgary, and her clients describe someone who explains everything, picks up the phone and stays with the file until it funds. Here's who she is, what she helps with, what her clients say and how to reach her.

4.9★Google rating
116Google reviews (Nov 8, 2026)
113 of 116reviews are 5 stars
15 yearsin the mortgage industry

Who is Kristen Young?

Kristen Young is a Partner and Mortgage Professional at Merge Mortgage Group. Her own site lists her as a licensed mortgage broker with BRX Mortgage Inc. Merge's team page says she has 15 years in the mortgage industry, lives in Calgary and is originally from Toronto. Her Google listing, "Kristen Young Merge Mortgage Group", places her at 356 Cranston Rd SE in southeast Calgary.

Merge describes itself as a brokerage that works "directly with your lender to secure you a customized mortgage solution." It has a presence in the East Kootenay, Southern and Northern Alberta, and Southern Ontario. Merge also says it "ranked in the top 5% of all mortgage brokers in Canada in 2021 and 2022." On her own site Kristen sums up her pitch in one line: "Get beyond one bank. I’ll help you explore all lender options!"

Why I send Calgary buyers to Kristen

When I read through her 116 Google reviews, the same four things kept coming up. These are the things that matter most to a buyer in the middle of a deal.

  • She explains the whole process. At least 13 of the five-star reviews mention first-time buyers. Many say she walked them through every step and every decision.
  • She's reachable. Reviewers keep mentioning quick replies, check-ins and answers "day or night".
  • She handles complicated files. Refinancing a home while buying another, switching lenders, investors with many properties, and buyers who are moving provinces all show up in her reviews.
  • She works to deadlines. Several reviews describe financing that was closed on a tight timeline. When you've firmed up a deal, that's exactly what you need.

Every buyer's situation is different, so talk to Kristen directly about yours. No broker can promise a rate or an approval before a lender reviews the file, and Kristen's own FAQ says the same thing: a full approval comes from the lender.

What Kristen helps with

This is her services list as she publishes it on her services page, grouped here so it's easier to scan:

Buying a home

  • Pre-Approvals
  • Purchase Applications
  • Interest Rate Holds
  • First-Time Home Buyer Guidance
  • Bridge Loans

Homes you already own

  • Refinance & Renewals
  • Debts Consolidation
  • Renovation Mortgages
  • Home Equity Line of Credits
  • Reverse Mortgages

Special situations

  • Self-Employed Mortgages
  • Investment Property Financing
  • Bruised Credit Programs
  • Private Financing
  • Separation Mortgages
  • Ongoing Support & More

Her LinkedIn also lists new-to-Canada mortgages and second-home mortgages. Merge's relocation page says Kristen "specializes in relocation mortgages" for people moving to Alberta from other provinces.

Moving to Calgary from another province?

This is where Kristen stands out. Merge published a profile of her relocation work, and in it she says: “When people move, they’re not just changing homes—they’re changing their lives.” Merge’s relocation guide puts “Get Mortgage Pre-Approval” near the top of its moving checklist, before you move. Her reviews include families moving from Ontario, British Columbia and other provinces.

If you're relocating, here's the order I'd suggest:

  1. Call Kristen and get pre-approved, so you know your real budget before you house-hunt.
  2. Read my guide to relocating to Calgary and the Calgary home prices by community to shortlist areas.
  3. Call my office so we can line up showings for your trip.

Buying your first home? Read my first-time home buyer guide. Kristen's office is in Cranston, and my Cranston real estate guide covers that neighbourhood.

Kristen Young of Merge Mortgage Group, Calgary mortgage broker
From Kristen's profile page at Merge Mortgage Group. Photo: Merge Mortgage Group

What her clients say: 5-star Google reviews

These are quoted word for word from Kristen's Google listing. I didn't edit or shorten them.

★★★★★

“Kristen and her associates made our move from Ontario to Alberta much easier than we ever expected. They met all of our needs in a professional, efficient, and timely manner.

Kristen worked quickly to secure our mortgage, allowing us to purchase a home in the Calgary area without unnecessary delays. Since we were moving from another province, we were unfamiliar with the local process. Kristen guided us every step of the way, taking care of the details we would have otherwise overlooked while keeping us informed throughout the entire process.

Her knowledge, responsiveness, and attention to detail gave us confidence during what could have been a very stressful move. We are extremely grateful for all of her hard work and would highly recommend Kristen and her team to anyone looking for a knowledgeable and dedicated mortgage professional.”

Rob W. · Google review · 3 months ago · moved from Ontario
★★★★★

“Thank you to the team at Merge Mortgage. Kristen and Kayla were very helpful every step of the way. We had a tight deadline to close financing and both Kayla and Kristen worked really hard to ensure that we close on the financing day. Happy to say that everything went off without any issues. It was all made possible with the wonderful team at Merge Mortgage. The team is highly recommended and you'll be in good hands. Thanks again!”

Ravish P. · Google review · 3 months ago · tight closing deadline
★★★★★

“As a first time home buyer, Kristen and her team made sure I understood every step, decision and options along the way to setting up my first mortgage, with consistent check-ins and updates during the process. If you are a first time home buyer, I highly recommend.”

Steven · Google review · 6 months ago · first-time buyer
★★★★★

“Hi,

The first time I met Kristen and worked with her was back in 2017, when I was selling my primary residence and buying a larger home. From the beginning, she was very transparent and responsive, and we had no issues with that purchase.

Since then, I’ve become a sophisticated real estate investor and have completed many deals with her. She has always been able to get the job done, even when we faced challenging times and situations — which is not uncommon considering I now own dozens of properties, making it harder to qualify for new projects.

Kristen is a savvy, reliable mortgage broker with a high degree of integrity. I just completed another purchase with her, she will soon be working on a refinancing project for me, and she will always be my first-choice mortgage broker for projects within her expertise.

Kristen, thank you so much for being by my side all these years. I’m excited to continue working with you for many, many years to come.”

Marcondes F. · Google review · a year ago · investor, client since 2017
★★★★★

“Kristen was super knowledgeable and was available to answer any questions day or night as we moved through a somewhat complicated re-finance and purchases situation”

Carl L. · Google review · 3 months ago · refinance and purchase
★★★★★

“Kristen and her team were great to work with. Our son is a first time home buyer and they were able to work with us to make this happen. We had a tight timeline and many moving parts, but in the end Kristen's promises were met and we couldn't be happier. Thank you to the Merge Mortgage team.”

Nancy C. · Google review · a year ago · helped their son buy his first home
★★★★★

“Kristen and her team (Rosa) guided us through a rather complicated financing / re-financing process. Her availability and willingness to keep us updated and answer our questions helped make this experience virtually stress-free!”

Dmitri F. · Google review · 3 weeks ago (edited) · financing and refinancing

Source: Google reviews for Kristen Young Merge Mortgage Group, read November 8, 2026. The dates are as Google showed them that day. Reviewer names are shortened to first name and last initial.

How to contact Kristen Young

Kristen Young, Mortgage Broker
Partner/Mortgage Professional, Merge Mortgage Group

Phone(403) 589-4708
Emailkristen@mergemortgage.ca
Websitekristenyoungmortgages.ca
Book a callBook a discovery call
Apply onlineStart an application
Office356 Cranston Road SE, Calgary, Alberta T3M 0S0
Merge profilemergemortgage.ca/kristen-young
GoogleKristen Young Merge Mortgage Group on Google Maps
SocialFacebook · Instagram · LinkedIn

Kristen Young, Mortgage Broker · BRX Mortgage Inc (as shown on her website)

Book a call with KristenVisit Merge Mortgage

FAQ

Who is Kristen Young of Merge Mortgage?

Kristen Young is a Calgary mortgage broker and a Partner/Mortgage Professional at Merge Mortgage Group, with 15 years in the mortgage industry. Her Google listing shows 4.9 stars from 116 reviews as of November 8, 2026.

Where is Kristen Young's office?

Her website and Google listing give 356 Cranston Road SE, Calgary, Alberta T3M 0S0, in southeast Calgary.

How do I get pre-approved with Kristen?

Call (403) 589-4708, email kristen@mergemortgage.ca, book a discovery call or start an online application. Her booking page says the call comes with "No commitment or costs involved."

Can Kristen help if I'm moving to Calgary from another province?

Yes. Relocation mortgages are one of her specialties, according to Merge Mortgage Group, and her reviews include clients who moved from Ontario and British Columbia.

Does Kristen only work with one lender?

No. As a broker she shops across lenders. Her site's line is: "Get beyond one bank. I’ll help you explore all lender options!" Approval and rates always depend on your file and the lender.

About the author: Ben Sweet leads Ben Sweet & Associates with Real Broker in Calgary. Office: 403-774-7447. Read more local guides on the blog.

Kristen Young and Merge Mortgage Group are an independent mortgage business, separate from Ben Sweet & Associates and Real Broker. This is a mortgage professional Ben recommends. Nothing on this page is a rate quote, an approval or mortgage advice: mortgage approval, rates and terms depend on your own situation and the lender, so speak with Kristen directly. Her rating and review count are from her Google listing as of November 8, 2026, and the reviews are quoted word for word. Contact details are as she and Merge Mortgage Group publish them. Photos: Merge Mortgage Group. Last updated: November 8, 2026.

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